Doxvora Terms of Service

1. Who may use the Service

Doxvora is a professional tool for licensed property inspectors. You must be at least 18 and use the Service for your work. You are solely responsible for holding and maintaining any license, certification, insurance, and legal authority your inspections require. The Service is not directed to children.

2. What the Service is, and is not

Doxvora helps you capture field observations by voice and photo and drafts inspection reports from what you capture, using automated and AI-assisted processing. Doxvora is a tool you use to produce your own work product. It is not an inspector, a reviewer, a certifier, or a party to your inspections. We do not verify, endorse, or attest to your inspections, your reports, or their accuracy, completeness, or regulatory compliance. You are the professional of record for everything you produce, and you are responsible for reviewing it and standing behind it.

3. AI-assisted drafting

Report language is generated with AI assistance from the text of your observations. Automated drafts can contain errors, omissions, or misclassifications. You must review every report before you deliver it. You, not Doxvora, are responsible for the content, accuracy, and compliance of any report you finalize or share.

4. Your account, and one operator per account

You are responsible for your account and credentials and for all activity under them. Provide accurate information and keep it current.

Doxvora is licensed for a single operator. An account may be actively signed in on at most one device of each type at a time - one phone, one tablet, and, where offered, one computer. You may move freely between your own devices: activating the Service on a new device of a given type signs it out on your previous device of that type, and your work syncs through the cloud so nothing is lost. Running more than one device of the same type at the same time is not permitted; the Service will sign out the displaced device. Sharing an account among multiple inspectors is not permitted - each inspector needs their own account. Multi-inspector and enterprise arrangements, where offered, are covered by a separate agreement.

5. Subscriptions, billing, and cancellation

Plans. Subscriptions are sold and managed on doxvora.com through our payment processor. Plans, prices, and features are described at signup and may change on reasonable notice as permitted by law.

Free reports. New accounts may receive a limited, one-time allowance of free reports. There is no time-limited trial period. The free allowance is once per customer and is not available to accounts, devices, or payment methods that have already used it; we may withhold it where we detect prior use, as part of preventing abuse. When the free allowance is used, your selected plan begins.

Billing and renewal. You authorize us and our payment processor to charge your payment method for your plan, including automatic renewals, until you cancel. Per-report (metered) charges accrue as you use the Service.

Cancellation. You may cancel anytime through your account. Cancellation stops future renewals and takes effect at the end of your current billing period.

Refunds. There are no prorated refunds. You may cancel at any time, and cancellation is honored at your next renewal date; you keep access through the period you have paid for. Except where required by law, fees already charged are not refunded, and partial billing periods and unused time are not refunded. Your free reports let you evaluate the Service before paying anything.

Taxes. Prices are exclusive of taxes. You are responsible for applicable sales and use taxes, which we collect where required.

No in-app purchase. Subscriptions are not sold inside the mobile app; the app authenticates your account and reads your entitlement.

6. Acceptable use

You agree not to: share, sell, or sublicense your account or access; operate the Service on behalf of other inspectors under one account; circumvent or attempt to circumvent free-allowance, device, or usage limits; use the Service’s AI processing for anything other than generating your own inspection reports, or submit inputs designed to repurpose it as a general-purpose tool; probe, scrape, overload, reverse-engineer, or interfere with the Service; upload unlawful content or content you have no right to provide; or use the Service for any unlawful purpose. We may rate-limit, suspend, or terminate accounts that abuse the Service or these Terms.

7. Your content and third-party information

As between you and us, you own the inspection content you create. You grant us the limited rights needed to host, process, sync, back up, and deliver it to you and to operate and improve the Service. When you enter information about properties or about clients, owners, agents, or other people, you represent that you have a proper basis to provide it, and you are responsible for how you use it. Our handling of data is described in the Privacy Policy.

8. Data, retention, and deletion

We store your data to run the Service and retain it with no expiration of our own. We do not set retention periods for you and do not advise you how long to keep your records. That is your professional judgment. You may delete your account at any time, which removes your data as described in the Privacy Policy. We retain a limited technical record after deletion solely to prevent fraud and abuse.

9. License to you; our intellectual property

We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your professional use while your account is in good standing. The Service, software, and all related intellectual property are and remain ours and our licensors’. You receive no ownership of the software. You may not copy, modify, distribute, or create derivative works of the Service except as expressly allowed.

10. Service availability; no warranty

We work to keep the Service available but do not guarantee it will be uninterrupted or error-free, or that any report output will be accurate, complete, or fit for a particular purpose. Capture works offline; sync, drafting, billing, and other cloud features require connectivity. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DOXVORA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. In particular, Doxvora is not liable for the substance or consequences of your inspections or reports, for disputes between you and your clients or any third party, or for any professional, legal, or regulatory liability arising from your work. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid Doxvora in the twelve months before the claim, or US$100. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12. Indemnification

You will defend, indemnify, and hold harmless Doxvora and its owners, employees, and contractors from any claims, losses, and expenses (including reasonable attorneys’ fees) arising from your inspections or reports, your use of the Service, your entry or handling of third-party information, or your violation of these Terms or of any law.

13. Suspension and termination

You may stop using the Service and cancel at any time. We may suspend or terminate access if you violate these Terms, abuse the Service, or create legal risk, and we may do so immediately for serious violations. On termination, your right to use the Service ends; provisions that by their nature should survive - ownership, disclaimers, limitation of liability, indemnification, and dispute terms - survive.

14. Changes to the Service and these Terms

We may change the Service and update these Terms. If we make material changes, we will provide notice as required by law and update the effective date. Continued use after changes take effect means you accept the updated Terms.

15. Governing law and dispute resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules.

Informal resolution first. Before filing a claim, you agree to contact us at legal@doxvora.com and try in good faith to resolve the dispute for at least 30 days.

Binding arbitration. If we can’t resolve it, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules, seated in Texas. Judgment on the award may be entered in any court with jurisdiction.

Class-action waiver. Disputes will be brought only in your individual capacity, not as a plaintiff or class member in any class or representative proceeding.

Exceptions. Either party may bring a qualifying claim in small-claims court, and either party may seek injunctive relief for intellectual-property or unauthorized-access claims in a Texas court.

Opt-out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing legal@doxvora.com; if you do, the dispute will be resolved in the state or federal courts located in Texas.

16. App Store terms (Apple)

When you obtain the Doxvora app through the Apple App Store, your license to use the app itself is governed by Apple’s standard Licensed Application End User License Agreement, published at apple.com/legal/internet-services/itunes/dev/stdeula. These Terms govern the Doxvora Service, your account, and your use of both.

Two consequences are worth stating plainly. These Terms are between you and Doxvora, not with Apple, and Doxvora rather than Apple is responsible for the app, its content, and any claim relating to it. Apple has no obligation to furnish any maintenance or support for the app.

Where these Terms and Apple’s agreement conflict as to your use of the app itself, Apple’s agreement controls. Everything else about the Service is governed here.

17. Miscellaneous

If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.

18. Contact

Doxvora LLC.

Mailing address:
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801

Questions about these Terms: legal@doxvora.com.
Support: support@doxvora.com.